Privacy Policy

Last updated: March 2026

Sigma Seeds Australia (“we”, “us”, “our”) is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles. This policy explains what information we collect, how we use it, and how we protect it.

1. Information We Collect

When you place an order or interact with our website, we may collect the following personal information:

  • Full name
  • Email address
  • Shipping address
  • Payment information (processed securely — we do not store card details)
  • Browser and device information collected automatically via Google Analytics
  • Email engagement data collected via Omnisend

2. How We Use Your Information

We use your personal information to:

  • Process and fulfil your orders
  • Send order confirmation and shipping updates
  • Respond to customer service enquiries
  • Send marketing communications where you have opted in
  • Improve our website and customer experience via analytics

We will never sell your personal information to third parties.

3. Third Party Services

We use the following third party services that may collect or process your data:

  • Google Analytics — website traffic and behaviour analysis. Data is anonymised and aggregated. Google Privacy Policy
  • Omnisend — email marketing platform. Used to send order notifications and marketing emails where consent has been provided. Omnisend Privacy Policy
  • Payment processor — payment card data is processed securely by our payment provider and is never stored on our servers.

4. Cookies

Our website uses cookies to improve functionality and analyse traffic. Cookies are small text files stored on your device. You can disable cookies in your browser settings, however this may affect the functionality of the site. By continuing to use our website you consent to our use of cookies.

5. Data Storage and Security

Your personal information is stored securely and protected against unauthorised access, disclosure, or misuse. We retain your data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.

6. Your Rights

Under the Australian Privacy Act you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications at any time

To exercise any of these rights, contact us at support@sigmaseedsaustralia.com.

7. Contact

For any privacy-related enquiries please contact us at:
Sigma Seeds Australia
Email: support@sigmaseedsaustralia.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website following any changes constitutes your acceptance of the updated policy.